Terms of service
Terms of Service
Overview
This website is operated by OhMyGod!.
Throughout the site, the terms “we”, “us”, and “our” refer to OhMyGod!. By visiting our website, using our store, or purchasing from us, you agree to be bound by these Terms of Service.
If you do not agree with these terms, please do not use our website or purchase from our store.
For support, contact us at:
Online Store Terms
By using this website, you confirm that you are at least the age of majority in your location, or that you have permission from a parent or legal guardian to use this website.
You agree not to use our website, products, or services for any unlawful, harmful, fraudulent, abusive, or unauthorised purpose.
You must not interfere with the security, function, operation, or integrity of the website.
Product Information
We make reasonable efforts to display product information, descriptions, images, pricing, availability, ingredients, and other details accurately.
However, product details, packaging, labelling, formulation, availability, images, and descriptions may vary slightly due to supplier updates, manufacturing changes, fulfilment changes, product improvements, or display differences.
Any product information on this website is provided for general information only and should not replace professional advice.
OhMyGod! Clear Protein Collagen is a wellness product and is not intended to diagnose, treat, cure, or prevent any disease.
Always read the product label before use. If you are pregnant, breastfeeding, have allergies, have a medical condition, are taking medication, or are unsure whether a product is suitable for you, consult a qualified healthcare professional before use.
Results and Expectations
Individual experiences may vary.
Any reviews, testimonials, product descriptions, or examples on our website reflect individual opinions or general product information and do not guarantee the same experience or result for every customer.
We do not guarantee any specific health, fitness, body, beauty, wellness, or lifestyle outcome from using our products.
Orders
When you place an order, you agree to provide accurate, complete, and current billing, shipping, and contact information.
We may contact you using the email address or contact details provided at checkout regarding your order, delivery, support request, or other order-related matters.
We reserve the right to refuse, cancel, or limit an order where we reasonably believe there is an issue such as incorrect information, payment failure, suspected fraud, stock unavailability, pricing error, shipping restriction, misuse of promotions, or breach of these terms.
Pricing and Availability
Prices are listed in the currency shown at checkout.
Prices, offers, promotions, discounts, shipping rates, product availability, and product information may change at any time without notice.
We reserve the right to correct errors, inaccuracies, or omissions, including after an order has been submitted.
If a pricing or product information error affects your order, we may contact you to resolve the issue or cancel and refund the affected order where appropriate.
Payments
Payment must be completed before an order is processed.
Payments are handled by third-party payment providers. We do not store full payment card details on our own systems.
If payment is declined, incomplete, reversed, or flagged as suspicious, your order may be delayed, held, or cancelled.
Shipping and Delivery
Shipping times are estimates only and are not guaranteed unless a guaranteed delivery service is clearly stated at checkout.
Delivery may be affected by processing times, fulfilment availability, carrier delays, customs checks, incorrect shipping information, failed delivery attempts, public holidays, weather events, or other circumstances outside our control.
Please review our Shipping Policy for more information.
Returns, Refunds, and Guarantee
Returns, refunds, replacements, cancellations, and our 90-day money-back guarantee are handled according to our Refund Policy.
Please review our Refund Policy before purchasing.
Nothing in these Terms of Service is intended to limit any rights you may have under applicable consumer protection laws.
Promotions and Discounts
Promotions, discounts, bundles, free gifts, and special offers may be changed, limited, extended, or withdrawn at any time.
Promotional offers may be subject to additional conditions, including quantity limits, customer limits, expiry dates, location restrictions, or product availability.
Discounts cannot be applied retroactively unless we choose to do so.
Account and Website Use
If customer accounts are available, you are responsible for maintaining the confidentiality of your account details and for any activity under your account.
You agree not to:
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Use the website for unlawful or fraudulent purposes
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Attempt to gain unauthorised access to the website, systems, or customer information
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Upload malicious code, viruses, or harmful content
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Copy, scrape, reproduce, or misuse website content
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Interfere with website security or functionality
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Misrepresent your identity or order information
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Abuse promotions, refunds, guarantees, or chargeback systems
We may restrict access, cancel orders, or refuse service if we reasonably believe these terms have been breached.
Intellectual Property
All content on this website, including text, design, branding, images, graphics, layout, product page content, logos, and other materials, belongs to OhMyGod! or is used with permission.
You may not copy, reproduce, distribute, modify, publish, or commercially use our website content without written permission.
Third-Party Tools and Links
Our website may include third-party tools, payment providers, apps, plugins, links, or services.
We are not responsible for third-party websites, policies, content, tools, services, or practices.
Use of third-party services may be subject to their own terms and policies.
Limitation of Liability
To the fullest extent permitted by law, OhMyGod! is not liable for indirect, incidental, special, consequential, or punitive losses arising from your use of our website, products, or services.
This includes, but is not limited to, loss of profit, loss of data, business interruption, delivery delays, website interruptions, or reliance on product information.
Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law.
Indemnity
You agree to indemnify and hold OhMyGod! harmless from claims, losses, liabilities, damages, costs, or expenses arising from your breach of these Terms of Service, misuse of the website, unlawful conduct, or violation of third-party rights.
Consumer Rights
Nothing in these Terms of Service is intended to exclude, restrict, or modify any consumer rights or protections that cannot be excluded, restricted, or modified under applicable law.
If any part of these terms conflicts with mandatory consumer protection laws, those laws will apply to the extent required.
Changes To These Terms
We may update these Terms of Service from time to time.
Changes will be posted on this page. The updated terms will apply from the date they are published unless otherwise stated.
Contact Information
For questions about these Terms of Service, contact us at: