Privacy policy
Privacy Policy
Overview
OhMyGod! respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, place an order, contact us, subscribe to marketing, or interact with our store.
For privacy-related questions or requests, contact us at:
Information We Collect
When you use our store, we may collect personal information including:
-
Name
-
Email address
-
Phone number
-
Billing address
-
Shipping address
-
Order details
-
Payment-related information
-
Customer support messages
-
Account details, if accounts are enabled
-
Marketing preferences
-
Website usage information
-
Device, browser, IP address, cookie, and analytics data
Payment information is processed securely by our payment providers. We do not store full credit card or payment card details on our own systems.
How We Collect Information
We may collect personal information when you:
-
Visit our website
-
Place an order
-
Create or use a customer account
-
Contact customer support
-
Subscribe to emails or marketing
-
Interact with advertisements
-
Use forms, checkout, or other website features
-
Allow cookies or similar tracking technologies
Some information is provided directly by you. Other information may be collected automatically through Shopify, cookies, analytics tools, advertising pixels, and similar technologies.
How We Use Your Information
We may use personal information to:
-
Process and fulfil orders
-
Confirm purchases
-
Provide shipping and tracking updates
-
Handle returns, refunds, replacements, and guarantee requests
-
Respond to customer support enquiries
-
Improve our website, products, services, and customer experience
-
Prevent fraud, misuse, and unauthorised activity
-
Comply with legal, tax, accounting, and regulatory obligations
-
Send marketing emails or offers where you have opted in or where permitted by law
-
Measure advertising performance and improve marketing
Marketing Communications
If you subscribe to marketing emails, we may send you product updates, offers, promotions, and store news.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting:
We will not intentionally send marketing emails to customers who have opted out.
Cookies, Analytics, and Advertising
Our store may use cookies, pixels, tags, and similar technologies to operate the website, improve performance, remember preferences, analyse traffic, measure marketing, and show relevant advertising.
These tools may be provided by platforms such as Shopify, Meta, Google, email marketing providers, analytics providers, or other service providers.
You can control cookies through your browser settings. Disabling cookies may affect how parts of the website function.
Sharing Personal Information
We may share personal information with trusted service providers who help operate our business, including:
-
Shopify and ecommerce platform providers
-
Payment processors
-
Shipping and fulfilment providers
-
Email and customer support providers
-
Marketing and advertising platforms
-
Analytics providers
-
Fraud prevention providers
-
Professional advisers, where necessary
-
Government, regulatory, or legal authorities where required by law
We only share information where reasonably necessary for business, operational, legal, or customer support purposes.
We do not sell personal information.
International Processing
Because we operate an online store and use third-party service providers, personal information may be processed or stored in countries outside your own.
Where this occurs, we take reasonable steps to ensure personal information is handled securely and in accordance with applicable privacy requirements.
Data Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
However, no website, payment system, or online transmission is completely secure. We cannot guarantee absolute security of information transmitted online.
Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include keeping information for order fulfilment, customer support, refunds, fraud prevention, tax, accounting, legal, and business record purposes.
When personal information is no longer required, we will take reasonable steps to delete, de-identify, or securely store it.
Your Rights
Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information.
You may also have the right to withdraw consent for marketing communications.
To make a privacy request, contact:
Please include enough information for us to verify and respond to your request.
We may need to confirm your identity before actioning certain privacy requests.
Children’s Privacy
Our store is not intended for children.
We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to us, contact us at:
Third-Party Links
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or policies of third-party websites. Please review their privacy policies before providing personal information.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page. The updated policy will apply from the date it is published unless otherwise stated.
Contact Us
For privacy questions, data requests, or concerns about how your personal information is handled, contact: